Privacy Policy

1. Information We Collect

We collect your email address and the book file you upload for translation.

2. How We Use Your Personal Information And Data

We use your email solely to send service-related communications, such as translation results and feedback inquiry.

The files you upload are used solely for the purpose of creating their translation, that we provide exclusively to you.

3. Data Retention

The files that you upload but do not translate are deleted automatically after 24 hours. Files that you do translate and their translations are deleted automatically after 30 days.

We retain your email and metadata (file title, file size, languages...) indefinitely, in order to be able to reply to inquiries from you and analyze our system. You can ask for deletion of this data at any time by contacting us.

4. Analytics

We use Plausible Analytics, a privacy-friendly analytics tool. It collects anonymous usage data to help us improve our service. No personal information is collected or shared through this tool.

5. Third-Party Sharing

Personal information: your email might be shared with TrustPilot, a third-party service that allows you to leave reviews about our service, so they can email you a link to leave a review.

Files: we do not share you file "as is" with anyone. When you order a translation we split your file into a number of chunks, modify them, then send them to our provider OpenRouter, which routes them to AI providers they partner with so the AI model can be run on that text. In the configuration we use, OpenRouter does not log the content of the chunks nor their translations.

In Standard Mode, OpenRouter might route some chunks to providers that train their models on the data they receive. In Pro Mode or above, those providers are excluded and your file chunks are routed exclusively to providers that do not log nor use their input or output to train any model.

6. Data Security

We implement industry best practices to protect your information from unauthorized access or disclosure.

7. Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

8. Changes to This Policy

We may update this policy. Check this page regularly for any changes.

9. Contact Us

For any questions about this privacy policy, please use the contact page.